Web forums drive public service standards
23rd February 2007, 10:51 am
The potential of independent web forums to support public services has been highlighted by Cabinet Office minister Hilary Armstrong. Picking out rightsnet and netmums, and saying that new ways of sharing information are the 21st century version of the self-help and cooperative movements that produced lasting social progress a century ago, she also wants “people to be armed with the information that allows them to be independent and in control of their lives - driving up public service standards through their suggestions and scrutiny”.
From a seminar for the government’s Policy Review process, assessing new media to help build community networks and increase the effectiveness of public services. News release.